I love real estate events. The energy is always fantastic and I love hearing from others about their approach to real estate and what is working for them. With so many ideas being shared, it’s a really exciting and energizing place to be, even virtually!
This event was jam-packed with great insight and actionable items and I took notes for you, in case you couldn’t make it or want to revisit a few topics. Be sure to check out the table of contents on the left-hand side to jump from session to session.
Follow Up Boss has a new feature that you may have missed!
First to Claim groups now have the ability to route to ponds, making it extra easy to ensure that your leads are being worked properly and nothing is falling through the cracks!
Watch our step-by-step walkthrough of this feature below, which includes tips on what to look out for if you were previously using this feature, and then you can take your lead routing to the next level!
If you are less familiar with this and would like a deep dive on lead routing and advanced lead flows, this is the video for you!
The June 1 mark has passed and you are likely seeing changes within your inbox with how emails are delivered and facing some challenges with your attempts to reach your audience. Never fear, Dear Reader! We have the tools and strategies to help you stay informed and confident in this new territory and keep your computer out of the dumpster. Use the links and strategies below to learn more about what is going on and how to combat those ever-evolving spam filters from blocking your valuable information from reaching its destination.
Re-authenticate your custom domain. Yes, even if you’ve already done this! Small shifts have happened since the February calls to authenticate your custom domain and it may have altered the authentication without your knowledge. Pop back in and make sure that this is done properly, and our friends at Follow Up Boss have updated the process to make it even easier for you to do!
Make sure you are considering all strategies available to you to fight spam blockers. This includes reviewing your content for keywords that may be flagged and regularly reviewing your numbers to make small tweaks that improve your credibility scores. You can consult our guide here!
Segment your database to ensure that you are only sending messages to the right audience. This means to separate your contacts using stages, tags, custom fields, and Smart Lists so that you can better understand who is receiving your content and for what reason. We teamed up with Follow Up Boss to teach you how to do this during this video.
Search and learn about implementing email authentication protocols like Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM) which add an extra layer of security to your emails.
Check your business registration within Follow Up Boss. Ensure all your information is up to date and you have a physical address listed. If that is missing it will also affect your deliverability rates. Use this link to learn more about this feature within FUB.
Join us for our upcoming webinar on June 26, 2024 at 3 PM EST where we will go on a deep dive into Increasing Email Deliverability and Avoiding Spam Blockers. Use this link to register to watch live or get the recording sent to your inbox!
Join us for a new episode of Getting FUB’d Up with Bridget where she takes us on a deep dive into Follow Up Boss Mass Actions. Learn how to use this tool to save time and keep your data organized!
Staying organized and efficient is crucial to your success and there’s no better tool to achieve this than a solid CRM system. We install Ferrari engines into Follow Up Boss Accounts every single day, but our efforts would be lost if the agents fail to understand how to use the system that we installed.
One way we combat this is by building a manual for the team to unite behind, and we’re here to show you how to build a similar one for your team!
Understanding why you need a handbook for your CRM will assist you in creating one. It will ensure that everyone, from new hires to seasoned veterans, is using the same definitions for stages and tags and managing the database of leads in the same way.
Having this also streamlines your operations, reducing the risk of errors and missed opportunities. It also helps your team have the knowledge and confidence to work independently and excel in their roles. If they have a reference point for troubleshooting, they will experiment more with advanced features which fosters a culture of continuous learning and innovation.
Work to clearly show all processes, best practices, and tips so that your team is harnessing the full power of your CRM. Cover how you want your leads managed, follow-up protocols, and client communication strategies so that you can feel confident that no matter which member of your team receives a lead, they will know exactly what to do with it.
Do not assume that everyone will understand a basic description. Go into as much detail as you can, likely more than you think is necessary, and be sure to use screenshots and links to a quick video tutorial wherever possible.
Approach this project as something ongoing, it’s definitely not a set-it-and-forget-it scenario. With every change, new lead source, and tool you integrate you will need to go back to update the document and re-circulate it for your team. Best practice here is to update one live document and ask your team to bookmark it rather than having to circulate updated .pdfs over and over again. This will ensure that they are always viewing the most up-to-date information.
We practice our phone conversations. We practice our listing and buyer presentations. We practice overcoming objections and challenges throughout the transaction. One of the most overlooked areas that we could be practicing is with our CRM.
No, it’s not as exciting as pretending to be a frustrated house-seeker on the phone, but ensuring that your team knows how to effectively use the database will accomplish a lot. It will help you keep your data integrity high so that everyone can know exactly where each lead is in the process. It will prevent leads from falling through the cracks. It will help you identify areas for improvement so that you can better coach and inspire your people to achieve their goals.
By keeping the basics in front of your team regularly, it allows them to have short reminders of what they should be doing and avoid a major overhaul by letting things go for so long that no one is rowing the boat in the same direction anymore.
Use our curated playlist to help you cover these basics with your team by reserving a spot on your sales meeting agenda for training and watching one of these videos together as a group!
Your tech stack includes any digital tools or software that you use to power your business. There’s an offer on every corner to solve all of your problems and it can be hard to sort out what truly solves your pain point or is just an exciting new thing to try.
In addition to your budget, there are a lot of things to consider when making these decisions. In the below video, we walk you through the decision-making process and offer strategies to use to ensure that you are making the best decisions for the health of your team and your wallet.
We also offer you a list of our Tech Stack Recommendations. These are tools that our clients all across North America use to run successful teams that we have a great experience with and would recommend to others to use. Each tool is linked to their website so that you can learn more or set up a demo!
Enjoy!
⭐️ Special Note for our Amazing Clients: Please chat with your Account Manager before signing up for any new integrations or tools so that we can give you insights as to whether or not you truly need something and we can also likely save you money!
