☎️ 7 Tips to Prevent Your Phone Number from Being Marked as Spam
I7 Tips to Prevent Your Number from Being Marked as Spam
It’s important to feel super confident when you are making calls to potential clients, and it can be frustrating to hear that your phone number is coming up as spam.
While there is no way to completely eliminate this challenge, and if I’m wrong, please reply to this and share with me so I can learn, we have found seven strategies you can use to reduce your chances of getting the big S on your number.
📱 Avoid cold-texting or cold-calling leads. Ensure that they have opted in to receive these types of communications from you.
📱 If someone has opted in for texts, send them your contact information right out of the gate by way of introduction, including your phone number. Their phone’s technology will likely pick up that information to be someone they may know rather than something it should block as spam.
For example: “Hey! I just received your message about my listing at 123 Beach Street. I’ll be happy to send you more information on that home and others like it! – Kris McDonagh, Amplified Real Estate, 555-555-5555”
📱 Add the number you use to prospect to your phone’s v-card, your email signature, social media, and website. By having your phone number readily available online when searched you will improve the credibility of its connection to you, a real person, and one hell of a real estate agent.
📱 Request for your new contact to save your contact information to their phone. Most will, just in case you turn out to be somebody they do need, and it will increase the chances that they will answer the phone the next time you call to help them further.
📱 Check the reporting within Follow Up Boss to check for red flags that signal to carriers that you are spam. You want to avoid having too many calls that don’t connect, unanswered texts, and a high number of opt-out responses. Reflect on your prospecting efforts and adjust so that your efforts are resulting in longer quality calls and responses to your texts.
To find this: Click Reporting in the top bar, then Calls and filter from there.
📱Research and test any new phone number you get before you order anything with the number printed on it or begin using it widely in case it was used previously for something you don’t want to be associated with or it has already been marked as Spam.
📱 To clear the spam flag from your Follow Up Boss number, visit https://www.freecallerregistry.com/fcr/#submitform and fill out the form.
You can include your team’s numbers on the form and submit it once for the whole team as well.
When the form asks for the “Service Provider,” type “Twilio.”
Once you submit the form, the carriers will review it and reset the Spam label for any numbers that were flagged. Each carrier’s spam provider will email them as they respond to the form. It’s worth noting that numbers can be flagged as spam again after being cleared, so be sure you are following FUB’s calling and texting best practices to avoid being flagged as spam again.
Example:
- Phone Number: Enter FUB number
- Click Send Verification Code.
- I believe my calls are: Real Estate
- Contact Name: First Last
- Company Phone: (555) 555-5555
- Email: name@business.com
- Note: the verification code will go to this email
- Calling Company Name: Your Business Name, LLC
- Calling Company Address: 123 Main Street, Anywhere, US 12345
- Calling Company URL: www.businessname.com/
- Service Provider(s): Twilio
If you have any other tips that you’d like to share with the community, reply to this email and we will add them to our guide and give you credit!
The good news is that you are having this challenge because you are doing the work and calling the leads! Keep going, continuity is the secret to success.
Clear Communication. With so much going on this time of year having clear communication is extra important. Avoid last-minute changes and allow additional planning time for any events. Ensure that your team knows the goals, objectives and priorities and regularly share and re-share the updates and expectations so that they have a clear understanding of their roles and responsibilities. Provide a platform for them to ask questions and seek clarification to stay ahead of any bumps in the road.
Flexible Scheduling. Life-work balance is incredibly hard to find this time of year with so many having both personal and professional obligations and fun events. Allowing flexibility in work hours or remote work options will better assist team members in finding a way to make things work and reduce stress.
Resource Allocation. Assess your current workload and allocate your resources so that your team has the necessary tools, equipment, and personnel to meet the demands of the season. If necessary, consider temporary staff or outsourcing to ease the workload.
Team Well-being. Our people are being pulled in a variety of ways both personally and professionally to celebrate holidays, travel, and attend school functions, and that can lead to a lot of additional stress. Simultaneously, more than you might think may be suffering from some form of seasonal affective challenge, whether it be the actual weather that bums them out or a personal history that makes the holidays hard, this time of year doesn’t leave everyone on your team feeling their best, whether they show it or not. Being aware of this will go a long way, but encouraging breaks, reminding them to recharge and take time for themselves, or offering a wellness program for stress management or mental health support will aid them in coping with the increased demands.
Recognition and Awards. Have you ever been Jelly-of-the-Month-Clubbed? I have, and failing to be properly recognized for your hard work and dedication sure makes it easy to hand in your notice the Monday after the Holiday party. It’s not about the amount, it’s not about the shape or size of the award…it’s about how you make that person FEEL. Avoid giving out participation awards or awards to your entire organization, if everyone receives one it becomes diluted. Find other meaningful ways to show your appreciation for those who do not receive an award. Make efforts to show your appreciation to your team year-round, as the excitement of the annual awards ceremony doesn’t last long. If you didn’t do a great job of this last year, make a plan to recognize and appreciate your team throughout the year in 2024 to keep morale high. You can even make a smart list in Follow Up Boss to reach out to everyone on your team in a personal way so that no one falls through the cracks! (Reply to this post and I’ll show you how!)
